HEAPS + STACKS: Production Assistant Intern

Wandsworth | www.heaps-stacks.com | £12.60ph (Real Living Wage) | 4 weeks (Starting month TBC)

ABOUT HEAPS + STACKS

We are a culturally connected, experience agency with Heaps of creative energy and Stacks of strategic thinking and production expertise. We’re not afraid to be bold. We fuse big ideas, cultural insight, and a playful approach to design experiences that mould what's next. We do not believe in “one size fits all.” Instead, we come at every brief with a fresh perspective, underpinned by a deep understanding of trends and consumer behaviour. This ensures our solutions are authentic and land ROI, legacy, and fame. We don’t just create - we collaborate. Our house-style is grounded in long-term partnerships, where we co-create with our clients, taking on their challenges and delivering seamless experiences that resonate. We work with commercial brands to produce moments which crescendo their marketing calendars. We love what we do, and that passion shows right through the design process and into all physical touchpoints. We join the dots between an array of talented people to create immersive experiences - whether that’s a brand trip, a VIP party, or an all-singing, all-dancing store launch! Our clients include big names such as Nike, Estée Lauder, Longchamp, and Selfridges.

ABOUT THE ROLE

The Production Assistant will assist the creation and delivery of client events, workshops and mailers. This is a fantastic opportunity for someone who is looking to come up with wild creative ideas for great brands at a high pace, whilst shaping the company and making our work famous and the 'go-to' in the industry. This role will involve feeding into planning and producing a variety of events, ranging from small workshops or mailers to larger experiential activations and launches. As well as helping to produce live projects, the role will also be across the board to include marketing events, PR, branding, trade shows, plus many more to promote the business and develop what we do.

DAY IN THE LIFE AT HEAPS + STACKS

WHAT’S EXPECTED:

Your responsibilities will include, but are not limited to:

Project Management & Support: Supporting Brief Interpretation: Aid in the interpretation of client briefs and provide creative solutions that align with project goals.

Supporting Producers & Creatives: With project planning for events, ensuring smooth collaboration between departments and support where needed.

End-to-End Project Management: Take ownership of smaller projects, managing them from start to finish, ensuring they are on time and within budget.

Creative Proposals & Presentations: Write compelling proposals and create presentations that showcase creative ideas and event plans to clients.

Pre-Event Planning: Assist in the development of detailed event schedules and run of show sheets. Ensure all logistics are in place and supplies are secured

Event Logistics: Oversee all logistical aspects, including transport, crew coordination, and team catering, to ensure seamless event execution.

Production Preparation: Organise and maintain production boxes and set & dressing kits, ensuring they are fully stocked, well-organised, and ready for use.

On-Site Event Execution: Assist with event setup and breakdown, ensuring all elements of the production are in place. Coordinate with vendors, suppliers, and the internal team to manage on-site operations. Troubleshoot any on-site issues, ensuring the event runs smoothly, on time, and within budget.

Post-Event Responsibilities: Manage the return of equipment, props, and materials after the event. Collect feedback from clients and participants, evaluating event success and areas for improvement. Assist with post-event reporting, ensuring all documentation is completed and lessons learned are captured for future projects

Client Management

Client Liaison: Maintain strong relationships with clients, ensuring their needs and expectations are met throughout the event production process.

Client Communications: Keep clients informed with regular updates on progress, logistics, and any changes that arise.

New Business Development: Actively assist in new business acquisition by supporting pitches, send-outs, and client meetings.

Team Management: Collaboration with Senior Team: Support the Senior Producer and other senior team members in all aspects of project development and execution.

Team Coordination: Assist in coordinating tasks and responsibilities within the team to ensure smooth workflows and timely delivery of projects.

Administrative Support: Provide additional administrative support for the team, handling office management tasks and account management duties as needed.

Supplier Coordination: Source and liaise with suppliers, negotiating terms and ensuring they meet project requirements and deadlines.

Talent & Vendor Booking: Source, book, and coordinate talent (artists, influencers, special acts, etc.) for events, ensuring all details are confirmed in advance.

Venue Tracking: Research and identify suitable venues that align with the event’s objectives, brand, and budget.

Prop & Styling: Assist in sourcing, creating, and styling props for events, both on-site and off-site.

Supplier Database Management: Maintain and update a supplier database with new contacts, including artists, designers, and event vendors.

Office & Marketing Support: Administrative Assistance: Help with office management and administrative duties, ensuring smooth day-to-day operations.

Promotional Activities: Support in event marketing and public relations efforts, including participation in trade shows and promotional campaigns to raise awareness of Heaps + Stacks.

KEY QUALITIES

  • Creative and innovative mindset, with the ability to think outside the box and develop fresh and engaging branding initiatives

  • Passion for our brands and the industry

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

  • Ability to be organised, prioritise and manage multiple projects simultaneously

  • Have the confidence to be curious and ask lots of questions